Privacy Policy
We are committed to protecting your privacy abiding by the United Kingdom laws of the Data Protection Act 1998.
We take your right to privacy seriously, and want you to feel comfortable using the site and our services. This privacy policy provides you with information on how we collect and process your personal data. It is important for you to read this privacy policy along with any other privacy policy that we provide, so that you are fully aware of how and why we are using your data. This privacy notice is a supplement to other privacy notices and is not intended to override them. Please also refer to Terms & Conditions.
1. DATA CONTROLLER
The proprietor of psychicreading.biz, J. Bassett, is the ‘data controller’ and responsible for how your personal data is handled.
2. MINORS
This website (psychicreading.biz) and services are not intended for use by any person who is a minor (aged 17 years or younger) and we do not knowingly collect data that is related to minors. You MUST be 18 years or older to use the services on this website.
3. COLLECTION OF DATA
Personal data or information enables an individual to be identified. The Information Commissioners Office can provide you with more information about personal data.
Elara Star Psychic Reading (psychicreading.biz) collects information from you in several different ways when you access or use this website. Some of this information is collected automatically, while other information may be collected through our communications or correspondence with you in relation to our services. We collect information about you when you place an order for the services we offer. We also collect information when you voluntarily provide reviews.
The following list includes the ways in which we may collect information about you:-
- Psychic Reading By Email Purchase: When you purchase a psychic reading by email, we collect personal information for the purpose of providing the service to you. On your first purchase, your personal information is also used to create a user account.
- Dream Interpretation By Email Purchase: When you purchase a psychic reading by email, we collect personal information for the purpose of providing the service to you. On your first purchase, your personal information is also used to create a user account.
- Log Information: We obtain information about your use of our website, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to this website.
- Device Information: We collect information about the computer or mobile device you use to access our website, such as the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behaviour.
- Location Information: We may collect information about the precise location of your device when you consent to the collection of this information. We may also collect information about your approximate location each time you access this website.
- Information collected by cookies and other tracking technologies: We may use cookies, web beacons, and other tracking technologies to collect information about you and your interaction with this Site, including information about your browsing behaviour, purchase behaviour, and other engagement with the Services. We use this information in one or more of the ways described below. Most web browsers are set to accept cookies by default, but you can usually change your browser settings to remove or reject cookies.
- Information collected from other sources: We may also receive information about you from other sources and combine or link that with information we have about you. For example, we may collect demographic and change-of-address information from third party sources.
The following is a list of the different kinds of personal data that we may collect, use, store and transfer:-
- Identity Data: Salutation, First Name, Last Name, Username Name, Gender, Date Of Birth, and Marital Status.
- Contact Data: Residential Address, Billing Address, Telephone Number, Mobile Number and Email Address
- Transaction Data: Details of your payments via PayPal and Stripe, details of refunds, and details of the services provided to you
- Technical Data: Login Details, Internet Protocol (IP) address, browser type and version, time zone, location, browser plug-in types and versions, operating system and platform, and other technology on the devices that you use to access this website
- Stored Data: Identity Data, Contact Data, and Transaction Data.
- Marketing Data: This includes your preferences in how you receive marketing information from us and any related third parties.
We also collect, use and share aggregated data such as statistical or demographic data. Aggregated data does not directly or indirectly reveal your identity and therefore it is not considered by law to be personal data. Should we combine aggregated data with your personal data, the combined information will be treated as personal data and used in accordance with this privacy policy.
Website usage information is collected using cookies. For more information about the Cookies that are used on this website, please refer to our Cookie Notice
4. INFORMATION USE AND DISCLOSURE
(i) When you use our services, the personal information that you provide is treated as strictly confidential and your privacy is respected. Efforts will be made to prevent your data being made available to third parties unless provided for otherwise in this Privacy Policy; (ii) your consent is obtained, such as when you choose to opt-in or opt-out for the sharing of data; (iii) a service provided on our site requires interaction a third party with or is provided by a third party, such as an application service provider; (iv) pursuant to legal action or law enforcement; (v) it is found that your use of this site violates this policy, terms of service, or other usage guidelines, or if it is deemed reasonably necessary by the site editor to protect the site editor’s legal rights and or property; or (vi) this site is purchased by a third party, in which case that third party will be able to use the data in the same manner as set forth in this Policy. In the event you choose to use any links that appear on psychicreading.biz website to visit other web sites, you are advised to read the privacy policies that appear on those sites.
5. HOW WE USE YOUR PERSONAL DATA
We will only use your personal data in accordance with the law. Most commonly, your personal data will be used in the following circumstances:-
- Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
- Legitimate Interest refers to the interest of our business in conducting and managing our business to enable us to give you the best service and the most secure experience. We make sure we consider and balance any potential impact on you and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you without your consent, or otherwise, required to by law.
- To comply with a legal or regulatory obligation whereby your personal data is processed where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
- For marketing, whereby we may send marketing communications to you via email. We do not share your Personal Data with any third party for marketing purposes. You have the right to withdraw consent to our marketing at any time by contacting us at admin@psychicreading.biz.
6. MARKETING
When we make promotional offers or send you marketing communications, we may use your Identity, Contact and Technical to gain insight into what services may be relevant and of interest to you.
You may receive marketing communications if you have purchased a service from us and have not opted out of receiving our marketing communications.
Third-Party Marketing
At this time, we do not use your personal data for third party marketing and will not do so without your opt-in consent.
Opting Out
You can ask us or third parties to stop sending you marketing communications at any time by sending an email to admin@psychicreading.biz.
When you opt out of receiving marketing communications, this will not apply to your personal data that we receive as a result of a service you have purchased and personal email communications that you may submit to us.
7. PURPOSES FOR WHICH WE USE YOUR PERSONAL DATA
- To create an account
Type Of Data: Identity and Contact
Lawful basis for processing including basis for legitimate interest: Performance of a contract with you.
- To process and deliver your order
Type Of Data: Identity, Contact and Transaction
Lawful basis for processing including basis for legitimate interest: Performance of a contract with you.
- To manage our relationship with you, which includes:-
i) Notifying you about changes to our Terms & Conditions or Privacy Policy
ii) Asking you to leave a review
Type Of Data: Identity and Contact
Lawful basis for processing including basis for legitimate interest: Performance of a contract with you. Necessary to comply with a legal obligation. Necessary for our legitimate interests to keep our records updated.
- To recommend services that may be of interest to you
Type of Data: Identity, Contact and Technical
Lawful basis for processing including basis for legitimate interest: Necessary for our legitimate interests
- To protect our website and business which includes:-
i) Data analysis
ii) System maintenance
iii) Hosting of data
Type of Data: Identity, Contact and Technical
Lawful basis for processing including basis for legitimate interest: Necessary for our legitimate interests for the provision of administration, to prevent fraud, and network security. Necessary to comply with a legal obligation.
- To use data analytics to improve our website, services, marketing and Client experience
Type of Data: Identity, Contact, Technical and Marketing
Lawful basis for processing including basis for legitimate interest: Necessary for our legitimate interests to improve Client experience while using our website, to keep our website current and relevant, to develop our business and to improve marketing strategy.
8. WHO WE SHARE YOUR PERSONAL DATA WITH
We may have to share your personal data with the parties set out below for the purposes shown above.
- Internal third parties
- External third parties
- Providers (including payment service providers, PayPal and Stripe)
- Professional advisors including lawyers, bankers, auditors and accountancy services
- HM Revenue & Customs, regulators and other authorities based in the United Kingdom, who require reporting of processing activities in certain circumstances
- Third parties to whom we may choose to sell, transfer, or merge parts of our business or assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
9. COOKIES
Elara Star Psychic Reading (psychicreading.biz) website uses cookies to enhance your user experience, such as retaining your personal settings. Advertisements may appear on psychicreading.biz and may set and access cookies on your computer; such cookies are subject to the privacy policy of the parties providing the advertisement. However, the parties serving the advertising do not have access to this site’s cookies. These parties usually use non-personally-identifiable or anonymous codes to obtain information about your visits to this site.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please be aware that if you disable or refuse cookies, our website may become inaccessible to you or not function correctly. For more information about the cookies we use, please see our Cookie Notice.
10. CHANGE OF PURPOSE
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
11. WHEN YOU FAIL TO PROVIDE REQUIRED PERSONAL DATA
If there is a need for us to collect personal data from you by law, or under the terms of a contract in relation to a service we provide to you, and you fail to provide requested data, we may not be able to provide the service to you. In this situation, we may cancel the provision of our service to you, which will in effect terminate our contract with you. In such an instance, you will be notified of the situation at the time.
12. DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
13. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law, for tax purposes, we store the Identity, Contact and Transaction data of our Clients for a period of six years. In some circumstances, we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
In some circumstances, you can ask us to delete your data. Please see your Legal Rights below.
14. YOUR LEGAL RIGHTS
Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:
- The right to request a copy of the personal data which we hold about you
- The right to request that we correct any personal data if it is found to be inaccurate or out of date
- The right to request your personal data is erased where it is no longer necessary to retain such data
- The right to withdraw your consent to the processing at any time, where consent was the lawful basis for processing your data
The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller (known as the right to data portability), where applicable i.e. where our processing is based on consent or is necessary for the performance of our contract with you or where we process your data by automated means)
The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing
The right to object to our processing of personal data, where applicable i.e. where processing is based on our legitimate interests (or in performance of a task in the public interest/exercise of official authority); direct marketing or processing for the purposes of scientific/historical research and statistics).
Exercising Your Rights
To exercise all relevant rights, queries or complaints in relation to this policy or any other data protection matter between you and us, please contact admin@psychicreading.biz
While a fee is not normally required, some exceptions apply. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What We May Request From You
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time Limit To Respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
15. CHANGES TO OUR PRIVACY POLICY
From time to time, changes will be made to our privacy policy. This version of our Privacy Policy was last updated on 4th February 2024.
16. YOUR DUTY TO NOTIFY US OF CHANGES TO YOUR PERSONAL DATA
In order for us to keep your personal data on our system current, it is your duty to notify us of any changes.
17. NO GUARANTEES
While this privacy policy states standards for maintenance of data, and while every effort will be made to meet the said standards, we cannot guarantee compliance with these standards. There may be factors beyond our control that may result in the disclosure of data. Consequently, we offer no warranties or representations in regards to maintenance or non-disclosure of data.
18. CONTACT INFORMATION
If you have any concerns regarding this privacy policy, please Contact Us.
Elara Star Psychic Reading
https://psychicreading.biz
Updated: 4th February 2024